TriDimensionalCraft values your trust and wants you to be happy with your purchase.

This Returns and Refunds Policy describes our return and refund policies for digital products.

General provisions:

All digital sales are final.
Refunds are not available except as provided below.
If you are unsure whether a product is suitable for you, please do not purchase it.

Refunds are possible in the following cases:

Product does not meet the description.
The product does not work properly.
You accidentally bought two identical products.

To request a refund, you need to:

Contact us within 7 days of purchase.
Provide us with your order number, description of the problem and evidence (screenshots, videos, etc.).
We will review your request within 3 business days.

If your request is approved, we will refund your money within 10 business days.

Important:

We cannot refund items that have been used.
We cannot refund items that were purchased from another store.
We cannot refund items purchased at a discount.

We hope this Returns and Refunds Policy is clear and transparent.